Zoby Support

How do I add a subscription?

1. Tap the "+" button on the home screen
2. Enter your subscription details (name, amount, billing cycle, next renewal date)
3. Optionally add a category and notes
4. Tap "Save"

How do renewal reminders work?

Zoby sends you smart notifications before your subscriptions renew. By default, you'll receive a reminder 3 days before renewal. You can customize this in Settings or set custom reminders for individual subscriptions.

Example notification:
"ChatGPT Plus renews in 3 days for $20.00"

Is my data safe?

Absolutely! All your subscription data is stored locally on your device. We never send your data to our servers or share it with anyone. Your financial information stays 100% private.

What's included in Premium?

7-Day Free Trial: Try all features free for 7 days
Premium ($9.99 one-time): Pay once, use forever! Unlimited subscriptions, advanced analytics, renewal reminders, and visual progress tracking. No recurring charges, ever.

How do I restore my Premium purchase?

1. Open the app and go to Settings
2. Tap "Upgrade to Premium"
3. Tap "Restore Purchases" at the bottom
4. Your Premium access will be restored if you've previously purchased it with this Apple ID

How do I edit or delete a subscription?

To Edit: Tap on any subscription card to view details, then tap "Edit"
To Delete: View subscription details and tap "Delete Subscription" at the bottom

Can I export my subscription data?

Yes! Premium users can export their subscription data. This feature is coming in a future update.

I'm not receiving notifications. What should I do?

1. Check that notifications are enabled in Settings → Notifications → Renewal Reminders
2. Make sure Zoby has notification permissions in your iPhone Settings → Zoby → Notifications
3. Verify your subscriptions have renewal dates set
4. Ensure your renewal date is in the future

How do I cancel a subscription?

Zoby is a tracking app - it doesn't manage your actual subscriptions. To cancel a subscription, you need to contact the service provider directly or cancel through your Apple ID subscriptions if it's an App Store subscription.

Once canceled, you can delete it from Zoby or mark it as inactive.

What billing cycles are supported?

Zoby supports:
• Monthly
• Yearly
• Weekly
• Custom (for any other billing period)

Can I track free trials?

Yes! When adding a subscription, you can mark it as a trial and set the trial end date. Zoby will remind you before the trial ends so you can decide whether to continue or cancel.